troubleshooting

No worries! Kindly follow these steps to resolve the issue: Check your Internet connection. Verify your subscription status and make sure it hasn't expired.

No worries! Kindly follow these steps to resolve this issue: 1. Check your Internet connection. 2. Verify your subscription status and make sure it hasn't expired. 3.

We 💜 communicating with our users, so you are always welcome to reach us out via the in-app Help Center (Profile > Settings) or at support@verv.com.

That's must be so frustrating. Let's see if we can help😞 Kindly note that the app tracks your actual distance and pace with the help of GPS, and it works only outside.

Please use the Padlock icon (in the bottom-right corner) instead of the phone lock button.

You may try the following options: Go to Menu > Settings > Audio Settings > Voice Volume and manage the voice volume.