Verv: Home Workout Planner
Verv Inc.
GET Your Personalized Plan
Get Plan
Verv App Billing & Subscription

How to get a refund if I paid through the App Store?

If you purchased a subscription through the App Store using a gift card or other payment method, it's important to know that all transactions are processed on the Apple side. While we cannot assist with refunds in these cases, we're happy to guide you through the process of requesting a refund from Apple.

Please follow the step-by-step instructions below to request a refund directly from Apple's customer support team:

1️⃣ Visit https://support.apple.com/en-us/HT204084 

2️⃣ Sign in with your Apple ID if prompted.

3️⃣ Follow the on-screen instructions to select the subscription you wish to request a refund for.

4️⃣ Explain the reason for your refund request and submit it to Apple for review.

Alternatively, you can also contact Apple's customer support team directly by phone at https://support.apple.com/en-us/HT201232 to request a refund.

Please note that Apple's refund policies and timelines may vary, and it may take some time for your refund to be processed. We recommend reaching out to Apple's customer support team for further assistance and information.

Thank you for choosing Verv and we hope this guide has been helpful in navigating the refund process for subscriptions purchased through the App Store.

Does this article answer your question?
76 out of 156 said Yes
Have more questions? Submit a request