No worries if you can't access Premium features. Simply follow these steps to resolve this issue:
- Please make sure you do not have access to Premium features which are: a personal trainer, all workout plans unlocked, no ads, music mixes.
- Check your Internet connection.
- Make sure your subscription hasn't expired. iOS: device Settings > iTunes & App Store > Apple ID > view Apple ID > Subscriptions > choose the app and check the status. Android: Play Market > Menu > Subscriptions > choose the app and check the status.
Hope it helps and you'll enjoy Premium features to the fullest. If you keep having this issue, feel free to email us at firstname.lastname@example.org