We would hate to lose you😥 Think you could give us a second chance? Our team can help fix your issue. Just send us a quick email using the in-app Help Center or at email@example.com.
But if you do decide to end your membership, all you need to do is the following:
- Go to your iPhone Settings.
- Tap [your name].
- Tap Subscriptions.
- Scroll to our app, click on it.
- Tap the red button 'Cancel Subscription'.
- Open the Play Store app.
- At the top right, tap the profile icon.
- Tap Payments & Subscriptions.
- Tap Subscriptions and find our app.
- Cancel the subscription.
If you purchased the membership directly on our website or through another platform, please follow this link to cancel it: https://verv.health/web/cancel_subscription/
If there's still an issue, please get in touch with us using the in-app Help Center with the email associated with your order, and we'd be glad to cancel it for you.
Note: your subscription must be canceled at least 24 hours prior to its end in order not to be auto-renewed. Once you've canceled your membership, you can still use it with no limits till it expires.
We hope to see you again in the future!